The Three Trails three-fold focus is:
- To provide quality products and services at reasonable prices
- To solve our customers problems and concerns
- To provide our employees an opportunity to develop their skills in an atmosphere of cooperation and respect
While a word-of-mouth reputation is important, the team at Three Trails makes an active effort to keep their customer base engaged. Every spring and fall, they advertise and conduct a special marketing effort to both new and existing customers for their unique “clean and check” service. At this time, a dedicated customer service team will take the time to call each, individual client to ensure they are aware of this great opportunity, as well as send a follow-up letter.
“An excellence in customer support and attention to detail is just the icing on the cake,” shares Dodson proudly. “What’s important is the quality of work itself. Our guys do good work, and they do it right the first time.” Every technician hired by Three Trails is a highly skilled expert in the forefront of the home performance field.
